When cancellations or changes are made by the customer, costs might be charged by the tour operator. Tour cancellation within 24 hours will be fully charged. Please note that tours could be canceled by the tour operator due to unforeseen circumstances. In this case, the down payment will be refunded by Jan Thiel Diving
Jan Thiel Diving is not liable for any incidents during the tour.
Prices: All prices are in American Dollars and includes sales tax.
Credit Cards: Jan Thiel Diving (DAW Curacao BV) accepts Visa & Mastercard or debit cards.
Tip: Tip is not included in the price, so if you enjoyed the trip/dive make sure you show your appreciation by leaving a tip.
Payment Policy: The full payment is required 48 hours prior to any trip or upon reservation.
Only when the full payment has been accepted will the reservation be complete.
Jan Thiel Diving (DAW Curacao BV) reserves the right to sell any reservation that has not been paid in full 48 hours prior to the intend trip/dive without giving notice.
Reconfirmation: It is not necessary to re-confirm your reservations. Once you have paid in full you will receive the ticket for your seat on our boat/dive. That will guarantee your seat for the trip you have chosen.
Refund policy: All our trips & Dives are non-refundable. Only management has that ability to make an exception, only in critical circumstances of a proven medical type emergency.
In the unlikely event of bad weather, technical problems or any circumstance on behalf of Jan Thiel Diving (DAW Curacao BV) Charters that your trip/dive would be canceled, you will receive a full refund.
Divers: The safety of our divers is very important to us. We ask the divers to arrive on time (Check in time) to begin the paperwork and to grab all the gear that is needed for their dive. Every diver needs to be able to show their certification card, each diver must hold an Open water certification or higher. If you do not have a buddy, we can provide you with one.
The Captain/divemaster/instructor has the right to cancel any dive due to weather conditions.
Food and Beverage: Outside food or beverage is not allowed on board. Exceptions only apply for medical reasons or infants. If you need a vegetarian meal or have dietary needs for lunch, please indicate this upon making your reservation.
Disclaimer: Jan Thiel Diving (DAW Curacao BV) is not liable for damage or loss of property unless damage is caused by intent or gross negligence on part of Jan Thiel Diving (DAW Curacao BV)